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Coronavirus COVID-19 Information

Color Line continue to follow government advice on the Coronavirus in Norway, Germany, Denmark and Sweden.

Important information

Our routes:

Norway – Germany: 
The route will be operated by Color Magic and Color Carrier. 
Norway – Denmark:
Departures from both Larvik and Kristiansand to Hirtshals
Schedule:
See our schedule here. 

Restrictions on board

On board we have certain restrictions to some public areas and facilities, and its required to wear a facemask already from Car-deck. 
Restrictions for Oslo-Kiel

Restrictions for SuperSpeed 1
Restrictions for SuperSpeed 2

Information

Drivers on board

Transport Companies operating to and from countries and areas mentioned in the regulator notes from the authorities, will be allowed to board Color Line ships provided certain mandatory conditions.

The company/driver must provide company documentation complying with set routines and actions in order to avoid corona virus contamination.
The driver must fill in a short questionnaire related to company routines at our counters

Valid documentation will be guidelines and action plans given by the Transport Company to the individual driver with instructions how to act and behave to prevent spreading of the corona virus.

Please send us your valid documentation

Safety

Safety and preventive measures

As a preventive measure, we have increased the frequency of preventive cleaning and disinfection on board our ships and in our terminals. Our crew is further informed on how to take care of people who may be infected.

Information regarding hygiene and other tips are distributed on board, both on flyers and displayed on our TV screens as below:
 

 

Preventive measures on board

Easily accessible hand disinfection.
Regular disinfection of all contact points, like railings, elevator buttons and door handles.
Emergency procedures will immediately be employed on board and on land in case of
reasonable suspicion of an outbreak.
Color Line follows recommendations and information provided by the European Centre for Disease
Prevention, as well as the public health authorities of Norway, Sweden, Denmark and Germany.
Read more about our safety measures

SuperSpeed 1: Temporarily changes in on board services

Business class: The aft part is reserverd for cargo drivers.
Buffet restaurant: Temporarily closed. All meals will be served in our Café, Fly Me to the Moon.
Bluefins Kitchen: Temporarily Closed.
Café Fly Me to The Moon: Open as usual. Will serve warm and cold dishes.
Shops: Temporarily changes in opening hours, see more information on board. Fashion shop is temporarily closed.
Bluefins Bar: Temporarily Closed.

SuperSpeed 2: Temporarily changes in on board services

Business class and Sleeping Zone: Sleeping Zone and Business Class are closed. Limited number of cabins on the 2215 departure, but deck chairs in Voyager Class can be reserved free of charge at the reception.
Buffet restaurant: Closed. All meals will be served in our Café, Fly Me to the Moon.
Café Fly Me to The Moon: Open as usual. Will serve warm dishes. Food coupons can be bought in the reception on deck 7.
Shops: Temporarily changes in opening hours, see more information on board. Fashion shop is temporarily closed.
Casino: Temporarily Closed.
Bluefins Bar: Temporarily Closed.
 

Preventive measures for travellers

- Your behaviour counts!

Proper hand hygiene, washing your hands with soap and water, both when travelling and in order to prevent infection.
Use alcohol-based hand disinfection when you cannot wash your hands with soap and water.
Avoid contact with sick people, especially those showing symptoms of respiratory problems.
Avoid coughing on others, wash your hands regularly and thoroughly, and avoid travelling when sick.

Information for our guests

Everyone travelling from areas where corona infections have been verified AND who is showing respiratory symptoms, coughing or fever must contact their doctor or A&E immediately BEFORE travelling there in person.

Telephone number for Norwegian A&E: 116 117

Face mask in Denmark and on board SuperSpeed

From 22.08. the Danish authorities have introduced requirements for the use of mouth-nose protection in Danish public transport. This means that wearing a face mask is obligatory during the entire journey.
 
Please instruct your drivers to bring their own face mask. It can also be bought on board.

Report suspicion / confirmed case of COVID-19
Quarantine

Color Line is obliged to ensure that our passengers can comply with quarantine rules. See our guidelines for guest travelling to Norway from abroad here.

Infection-preventing habits

Advice from Norwegian Institute of Public Health:

A paper tissue

Over your mouth and nose protects others when you cough or sneeze. Throw the tissue away immediately. Then wash your hands.

Use a flexed elbow

When you cough or sneeze and do not have a tissue handy.

Wash your hands

Thoroughly and often, particularly when around other people.

Hand disinfectant

With alcohol based products is a good alternative when you are unable to wash your hands, for example while travelling.

 

Change or cancel your booking

To change or cancel your booking reservation, you have to contact our customer service centre (+ 47 22 94 44 44). Please have your booking number ready.

Further information

Authorities are updating information continuously. Please visit their pages for further information: 

Norwegian Institute of Public Health: https://www.fhi.no/en/
European Centre for Disease Prevention and Control https://www.ecdc.europa.eu/en
World Health Organization: https://www.who.int/
Robert Koch Institute: https://www.rki.de/EN/Home/homepage_node.html
Statens Serum Institute: https://en.ssi.dk/
Public Health Agency of Sweden: https://www.folkhalsomyndigheten.se/the-public-health-agency-of-sweden/