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Coronavirus COVID-19 Information

The Coronavirus – COVID-19 continues to spread to more countries in Europe. In Color Line we are monitoring the situation closely and have implemented routines and systems that will increase the safety of our travellers and employees. Color Line continue to follow government advice on the Coronavirus in Norway, Germany, Denmark and Sweden.

Information

Important information

The Norwegian government announced strict measures in dealing with the spread of COVID-19 in Norway. The measurements have great consequences for Color Line and the company’s operations in Norway, Denmark, Sweden and Germany.

Color Line Cargo will continue to operate these routes

Authorities in European countries have made exceptions to the travel and quarantine regulations for transport of cargo. Color Line will therefor uphold the vital cargo operations, by operating the ro-ro ship Color Carrier on the route between Oslo and Kiel, SuperSpeed 2 between Hirtshals and Larvik and SuperSpeed 1 between Hirtshals and Kristiansand.

Larvik – Hirsthals:
Schedule SuperSpeed 2:
From Larvik to Hirtshals everyday at 08:00 and 17:30
From Hirtshals to Larvik everyday at 12:45 and 22:15

Kristiansand–Hirtshals:
Schedule SuperSpeed 1 (from 27.03.):
From Kristiansand to Hirtshals everyday at 16:30
From Hirtshals to Kristiansand everyday at 20:45

Oslo - Kiel:
Schedule M/S Color Carrier:

From Oslo: Monday, Wednesday, Friday at 19:00 – arrival next day at 16:00
From Kiel: Tuesday, Thursday and Saturday at 19:00 – arrival next day 16:00

M/S Color Carrier has the capacity of approx. 120 trailers, and can take on board 5 drivers.

Information

Drivers on board

Transport Companies operating to and from countries and areas mentioned in the regulator notes from the authorities, will be allowed to board Color Line ships provided certain mandatory conditions.

The company/driver must provide company documentation complying with set routines and actions in order to avoid corona virus contamination.
The driver must fill in a short questionnaire related to company routines at our counters

Valid documentation will be guidelines and action plans given by the Transport Company to the individual driver with instructions how to act and behave to prevent spreading of the corona virus.

Please send us your valid documentation

Safety and preventive measures

As a preventive measurement, we have increased the frequency of preventive cleaning and disinfection on board our ships and in our terminals. Our crew is further informed on how to take care of people who may be infected.

Information regarding hygiene and other tips are distributed on board, both on flyers and displayed on our TV screens as below:
 

 

Preventive measures on board

Easily accessible hand disinfection.
Regular disinfection of all contact points, like railings, elevator buttons and door handles.
Emergency procedures will immediately be employed on board and on land in case of
reasonable suspicion of an outbreak.
Color Line follows recommendations and information provided by the European Centre for Disease
Prevention, as well as the public health authorities of Norway, Sweden, Denmark and Germany.

Preventive measures for travellers

- Your behaviour counts!

Proper hand hygiene, washing your hands with soap and water, both when travelling and in order to prevent infection.
Use alcohol-based hand disinfection when you cannot wash your hands with soap and water.
Avoid contact with sick people, especially those showing symptoms of respiratory problems.
Avoid coughing on others, wash your hands regularly and thoroughly, and avoid travelling when sick.

Information for our guests

Everyone travelling from areas where corona infections have been verified AND who is showing respiratory symptoms, coughing or fever must contact their doctor or A&E immediately BEFORE travelling there in person.

Telephone number for Norwegian A&E: 116 117

Infection-preventing habits

Advice from Norwegian Institute of Public Health:

A paper tissue

Over your mouth and nose protects others when you cough or sneeze. Throw the tissue away immediatly. Then wash your hands.

Use a flexed elbow

When you cough or sneeze and do not have a tissue handy.

Wash your hands

Thourougly and often, particulary when around other people.

Hand disinfectant

With alcohol based products is a good alternative when you are unable to wash your hands, for example while travelling.

 

Change or cancel your booking

To change or cancel your booking reservation, you have to contact our customer service centre (+ 47 22 94 44 44). Please have your booking number ready.

Further information

Authorities are updating information continously. Please visit their pages for further information: 

Norwegian Institute of Public Health: https://www.fhi.no/en/
European Centre for Disease Prevention and Control https://www.ecdc.europa.eu/en
World Health Organization: https://www.who.int/
Robert Koch Institute: https://www.rki.de/EN/Home/homepage_node.html
Statens Serum Institute: https://en.ssi.dk/
Public Health Agency of Sweden: https://www.folkhalsomyndigheten.se/the-public-health-agency-of-sweden/