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Processing of personal data


When travelling with Color Line, we will need to process some of your personal data. It is important to us that your integrity is protected, which is why we have prepared this policy outlining how we handle your personal data. Here you can find out more about how we process your personal information.

Data protection officer

We have selected a data protection officer at Color Line who is responsible for ensuring the use of relevant knowledge and skills in order to process your personal information correctly. As a guest or customer with Color Line, you can also ask our data protection officer for assistance. If you have any questions about how we process your personal data, please do not hesitate to contact the data protection officer.

Data controller

Our CEO at Color Line AS is responsible for ensuring that we process all personal data correctly. Color Line Danmark A/S is the data processor and Color Line AS in Norway is the data controller for all personal data released. However, to ensure that the data is managed in the best way possible, data processing is delegated to the individual managers in each of our departments.

Your rights

If Color Line stores any of your personal data, you are entitled to see this information. If you are a guest and a Color Club member and/or have created your own profile, you will find most of the information we have about you on your personal page.

We may only process personal data that is correct. If you believe that we are processing incorrect or misleading personal data about you, you may request that we rectify the data.

When the purpose of collecting personal data has been achieved, Color Line has established a procedure for deleting the data. You have the right to request that your personal data is deleted. Provided there is no legal basis for continuing to store your personal data – such as legislation requiring data to be stored for a certain period of time – Color Line will accommodate your request. Be aware that Color Line has stringent requirements pertaining to identification. Color Line must ensure that we are communicating with the owner of the personal data. Personal data will therefore only be provided to the specific e-mail used for booking any trips. 

Contact us here.


What does Color Line use your personal data for?

In accordance with the regulations on counting and registering persons on board passenger ships, Color Line is obligated to record some of your personal data (name, address, phone number, e-mail address, date of birth and additional general personal information) before you are permitted to travel with us. In order to fulfil our agreement with you as our customer and guest, Color Line must therefore process and store some of your personal data.

We have implemented the necessary security and organisational procedures to ensure that your personal data is protected against unlawful sharing, manipulation or deletion; and our employees know which personal data can and must be stored and for how long.

Cookies and privacy

We would like you to have the best possible user experience when visiting our website. For that reason, we use cookies and analytical tools to:

  • Provide our guests and customers with a better user experience. This results in pages which are quicker to load and present content adapted to your preferences, among other benefits.
  • Develop an understanding of your interactions with our pages in order to produce an even better website with the best functionality possible.

Cookies are small temporary or permanent files containing information that is saved to your computer when you visit After your visit, you will see advertisements from Color Line appear on other websites and social media channels that you visit. The cookies we use cannot damage your computer in any way. You have the option of deactivating this function in your own browser. You can also delete the cookies saved on your computer.

In order to change what type of cookies you want to accept or to get an overview of the cookies we use, please click the link below.